Frequently Asked Questions
We're always here to help! If you need help with your account that requires additional assistance you can call or email us.
We are available Mon-Fri between 09:00-17:00 UK time, if we miss you leave us a message and we'll call you back.
1 | How much does Antiquely cost?
Sign-up to Antiquely for free and start managing your list of dealers and shop information. When you're ready to start tracking sales in-store upgrade to the Essentials plan with a monthly subscription of £39.99.
2 | What devices does Antiquely work on?
You can use Antiquely on a desktop or laptop from your web browser or download the app to any iOS device (iPad/iPhone) or any Android device. We designed it with tablets in mind, ensuring efficiency at the sales desk. If you need help getting set up we can put together a hardware bundle including a tablet, Bluetooth keyboard, and security stand for you.
3 | Do I need to purchase a new card reader?
Currently, Antiquely is designed to use with your existing card reader technology. We aim to integrate the app with leading card reader hardware soon to reduce errors and make your point-of-sale seamless.
4 | How many buildings or stores can I use it in?
You can use unlimited devices in the same store at no extra cost, but you will need a separate subscription to track sales for another store.
5 | How is the data backed up and how do I access it?
Everything is backed up to ensure robust data protection. You will be able to export all of your sales data from the app into an Excel document at any time you need if you wish to keep your own records.